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Average rating:  
 11 reviews
by Guy Hansford on O'Neil Gas Services Limited
Puzzle solved
Comment: Eric has restored my faith in O'Neil

I phoned yesterday afternoon reporting apparent erratic operation of the central heating pump and the three-way valve. I was told that a serviceman would come in the morning. Eric phoned at 08:05 to say he was on his way, and arrived at 08:30 as he said. He listened to my description, reckoned that he knew the answer then checked thoroughly all over the system and confirmed that it was correct. He explained exactly the very smart tricks that this new Vaillant has which let it decide for itself what the peripherals should do, and the benefits of it doing all that. I am completely satisfied with his description, which I understand well enough to explain to anyone else, such as the next owners..
On top of that, 10 out of 10 for Eric's appearance, manner, empathy, intelligence and work-rate.


eric

by Allan Wilson on O'Neil Gas Services Limited
Fixing boiler
Comment: Superb service

Present service contract engineer had no real idea how to fix problem. Contacted O'Neils and engineer had diagnosed fault in minutes. The engineer Scott was excellent. Explained everything as he went on. Could not have been more helpful as were the girls in the office. Have immediately switched service contract to O'Neils. Very very impressed with set up and a huge thank you to everyone concerned -- especially Scott.

by Raymond Owens on O'Neil Gas Services Limited
Leaking Boiler
Comment: Excellent service . . .

The engineer Adam who came out today to fix a leak in our boiler couldn't be more helpful. He explained to us the nature of the problem - a leaking valve, which he promptly replaced. We mentioned to him about a radiator in the furthest away part of the house that barely works at all. Within a very short time he balanced the system for us and went away with that radiator belting out great heat. We were so impressed, a big thank you to Adam for his excellent service. If it was possible to award a few extra stars we'd happily do so.

by Margot Carson on O'Neil Gas Services Limited
Gas installation
Comment: Excellent

Excellent work done by Alistair , he was hard working , polite and very competent , this is my second boiler from ONeil Gas so that speaks for itself . Would recommend this company .

by gordon mackenzie on O'Neil Gas Services Limited
your services
Comment: first class employees and company

so far ahead of british gas. and all that was promised was done efficiently. you have been posted on my facebook page. thanks again

by M E Thomson on O'Neil Gas Services Limited
Gas Fire Installation
Comment: Excellent service

From purchasing to installation, the staff couldn't have been more helpful keeping us informed at all times. The engineer who installed the fire was excellent, very clean and tidy worker.I would highly recommend this company.M.E. Thomson

by Julie Grant on O'Neil Gas Services Limited
New Boiler
Comment: Excellent Service

New boiler fitted at premises. Engineers very helpful and efficient (and tidy!) After sales service excellent, any problems responded to timeously. Highly recommend this company.

by M E Thomson on O'Neil Gas Services Limited
Gas fire installation
Comment: Excellent service

From purchase to installation the staff couldn't have been more helpful,the talked us through the whole process. The engineer who installed the fire was excellent,very clean and tidy, No faults found.I highly recommend this company.ME Thomson

Great Service
Comment: Great Service

Great Service. I recently had one of your engineers out to look at my gas boiler after two other companies couldn't fix it. The engineer found the fault in 30 mins and replaced the parts needed. Thank you. Will recommend the company to friends.

by Brian Raeside on O'Neil Gas Services Limited
New fitted boiler
Comment: Job well done

Got a great deal from O'Neils on a Valiant eco combi boiler and new radiators. The fitter did an excellent job with the minimum of fuss. Very impressed with the new heating system.

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